Sponsored By:

Louise Phipps Senft

Founder and CEO of Baltimore Mediation, she is an attorney and nationally recognized Transformative Mediator for Family, Divorce, Commercial and Complicated Business and Healthcare Issues. She is the author of the best-selling book, Being Relational: the Seven Ways to Quality Interaction & Lasting Change. She is also the creator of a Top 15 Podcast for SCI, Blink of an Eye (2020), on trauma and trauma healing, and she is the founder of the non profit I C THAT, the Integrative Center for Trauma Healing, Advocacy and Transformation, changing the way we respond to Spinal Cord Injury.

She has been named a top CEO in the state of Maryland and she has been awarded on multiple occasions the distinguished “Top 100 Women” in Maryland honor. She has also been voted by the Board of Governors of the International Academy of Mediators as a Distinguished Fellow.

She most recently was awarded Maryland’s “Leadership in Law Award” in 2020 and the ““Humanitarianism Award” in 2019 for her work with the Safe Streets Violence Interrupters. She has dedicated her expertise to work with ex-felons—committed to making a positive difference on the streets of Baltimore City—teaching them methods of self-awareness, relational awareness, and intuitive skills to de-escalate conflict to keep themselves and others on the streets alive and safe.

Professor Senft has pioneered the importance of self-awareness methods for families and leaders, for business and legal negotiators, and for mediators internationally, which more recently also includes a recognition of generational and collective trauma we carry intergenerationally. She is an internationally certified Enneagram Teacher in the Narrative Tradition. She has brought her work to her teaching at Harvard Law School’s Program on Negotiation, Insight Initiative, the Johns Hopkins School of Medicine, the Johns Hopkins Bloomberg School of Public Health, the Johns Hopkins Carey

About the Hosts/ Interviewers:

Richard Erhard

Richard Erhard is Principal | Owner of the consulting firm, Richard Erhard and Associates, LLC, providing mediation and consultation services focusing on educational disputes. Mr. Erhard’s clients include public school agencies, private parties and non-profit agencies in California and New Mexico. He is currently an Associate member of the American Bar Association and San Diego County Bar Association, Alternative Dispute Resolution Sections. Mr. Erhard also serves on the board of directors of the Southern California Mediation Association (SCMA),where he served as Program Director in 2019/20. In 2021, he assumed the position as President Elect and Co-Chair of the Program Committee and in 2022, Mr. Erhard assumed the Presidency of the SCMA. In addition to his private dispute resolution practice and membership with multiple non-profit Boards, Mr. Erhard serves on the adjunct faculty of the University of Southern California (USC) Gould School of Law, Center for Conflict Resolution, as a lecturer in law. Here, Mr. Erhard teaches courses in special education dispute resolution and directed research.

Jennifer Johnson Terando, Esq.

Jennifer's career is well rounded, dating back to her obtaining her B.S.N, with honors from the Frances Payne Bolton School of Nursing at Case Western Reserve University twenty years ago and continuing on through her scholarship to Case Western Reserve University School of Law where she obtained her J.D. with a certificate in health law from the perennially recognized Law and Medicine Center and served as an associate editor on the Health Matrix: Journal of Law and Medicine. Before forming a boutique firm, Jennifer worked at law firms in Los Angeles and Chicago.

She is admitted to the state bars of California and Illinois and has completed the Los Angeles County Bar Association's mediation training and mediation training at the Straus Institute for Dispute Resolution at Pepperdine University. Jennifer serves as a mediator in litigated cases involving medical legal and health law issues. She is active in many professional organizations, including the Southern California Mediation Association, where she is President Elect, Co-Chair of Programs, and sits on the Attorney Outreach Committee. 

She is a registered nurse in the state of California and has worked as a clinical nurse in Cleveland and Los Angeles. Jennifer is married to a physician and together, they are raising three great children. 

Cost:

SCMA Sustaining Members & Members: No Charge

Non-Members: $35