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Every home and workplace generates chronic conflicts, yet few couples, families, or organizations have examined their communication processes, relationships, skills,, or "conflict cultures" to see how their conflicts get sparked, escalated, and reinforced.  Fewer still have conducted "conflict audits" to discover where these streams of conflict come from, or designed multi-layered, complex, self-correcting systems that improve their capacity for conflict prevention, management, resolution, transformation, and transcendence.  

Instead, conflicts are viewed as personal failures; processes, relationships, structures, systems, and strategies are left unexamined, in spite of their contribution to the continuation of the conflict; and the human beings who live together or work in the organization increasingly suffer from the resulting loss of communication, collaboration, trust, caring, and morale.  

This workshop will identify the emotional, interpersonal, and systemic sources of conflict, the principles of "conflict resolution systems design," the social psychology and structural dynamics of home and workplace conflicts, the options for solutions, including those that redesign the way we live and work; and ways we can use conflicts as opportunities for personal growth, organization learning, systemic change, emotional healing, forgiveness, and reconciliation.  [The session will be based partly on Kenneth Cloke and Joan Goldsmith, Resolving Conflicts at Work: 10 Strategies for Everyone on the Job, (3rd Edition), 2011.]  

When: Tuesday, March 22, 2022 from 12:00 pm- 1:00 pm PDT

Cost: FREE

Register for this Webinar: https://us02web.zoom.us/webinar/register/WN_V5bRs8BoT3yg4ErVejCE5A

About Ken Cloke

Kenneth Cloke is Director of the Center for Dispute Resolution and a mediator, arbitrator, facilitator, coach, consultant and trainer, specializing in communication, negotiation, and resolving complex multi-party disputes, including marital, divorce, family, community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment, discrimination, and public policy disputes; and designing preventative conflict resolution systems. 

His facilitation, coaching, consulting, and training practice includes work with leaders of public, private and non-profit organizations on effective communications, dialogue, collaborative negotiation, relationship and team building, conflict resolution, leadership development, strategic planning, designing systems, culture and organizational change.  

He is an internationally recognized speaker and author of Mediation:  Revenge and the Magic of Forgiveness; Mediating Dangerously: The Frontiers of Conflict Resolution; The Crossroads of Conflict: A Journey into the Heart of Dispute Resolution; Conflict Revolution (1st and-2nd Editions); and The Dance of Opposites: Explorations in Mediation, Dialogue and Conflict Resolution Systems Design; Politics, Dialogue and the Evolution of Democracy; Words of Wisdom; and co-author with Joan Goldsmith of Thank God It’s Monday! 14 Values We Need to Humanize the Way We Work; Resolving Personal and Organizational Conflict; The End of Management and the Rise of Organizational Democracy; The Art of Waking People Up: Cultivating Awareness and Authenticity at Work; and Resolving Conflicts At Work: Ten Strategies For Everyone On The Job (1st-3rd Editions).

His university teaching includes mediation, law, history, political science, conflict studies, urban studies, and other topics at several colleges and universities.  He is or has recently been an Adjunct Professor at Pepperdine University School of Law; Southern Methodist University; USC, Global Negotiation Insight Institute at Harvard Law School; Omega Institute; Albert Einstein College of Medicine, Cape Cod Institute; University of Amsterdam ADR Institute; Saybrook University; Massey University (New Zealand).  He has done conflict resolution work in Armenia, Australia, Austria, Bahamas, Brazil, Canada, China, Cuba, Denmark, England, Georgia, Greece, India, Ireland, Japan, Mexico, Netherlands, New Zealand, Nicaragua, Pakistan, Puerto Rico, Scotland, Slovenia, Spain, Thailand, Turkey, Ukraine, USSR, and Zimbabwe.  He is founder and first President of Mediators Beyond Borders.  

He served as an Administrative Law Judge for the California Agricultural Labor Relations Board and the Public Employment Relations Board, a Factfinder for the Public Employment Relations Board, and a Judge Pro Tem for the Superior Court of Los Angeles.  He has been an Arbitrator and Mediator for over forty years in labor management disputes, and is a member of a number of arbitration panels.  

He received his B.A. from the University of California, Berkeley; J.D. from U.C. Berkeley’s Boalt Law School; Ph.D. from U.C.L.A.; LLM from U.C.L.A. Law School; and did post-doctoral work at Yale University School of Law.  He is a graduate of the National Judicial College and has taken graduate level courses in a variety of subjects.