What are ombuds and how do they fit in the ADR world? Join us on July 7th for SCMA's "How I Made It" Webinar Series- Interview with Elizabeth Hill. Come and learn how your skills as a mediator can open up opportunities in the ombuds profession. 

About the Speaker:

Liz Hill is the Associate Director for the University of Colorado Boulder Ombuds Office. She joined the Ombuds Office in May 2016. Liz is an attorney, trained mediator and certified organizational ombudsman practitioner (CO-OP®). Prior to joining the University of Colorado Boulder, Liz served as an Arizona Assistant Attorney General, Assistant Ombudsman for the State of Arizona, Organizational Ombudsman for Apollo Education Group, and partner of The Hill Firm, PLLC. Liz is a graduate of Gonzaga University School of Law and earned her B.S. from Northern Arizona University. She is a member of the State Bar of Arizona, International Ombudsman Association (IOA), and American Bar Association’s Section of Dispute Resolution (ABA DR). She currently serves as an ABA DR Council Member and serves on the Executive Committee as the Section’s Marketing Officer. She is also a proud IOA Mentor and Chairs the IOA Certification of Organizational Ombuds Practitioner’s (CO-OP®) Recertification Committee striving to bolster the recognition and credibility of organizational ombuds around the world.

Connect with Liz on LinkedIn at www.linkedin.com/in/elizabethshill14 and Twitter @Liz_S_Hill

About the Hosts/ Interviewers:

Richard Erhard

Richard Erhard serves on the board of directors of the Southern California Mediation Association, where he is currently the President Elect and the Program Committee Chair. In January 2019, Mr. Erhard joined the part-time faculty of the USC Gould School of Law, Center for Conflict Resolution, as a lecturer in law, where he teaches a course in special education dispute resolution. Richard Erhard served public education agencies for nearly three decades in two states, culminating with his position as an assistant superintendent of student services. He is currently  | Principal | Owner of the consulting firm, Richard Erhard and Associates, LLC, which he formed to provide mediation and consultation services focusing on educational disputes. His clients include school districts, non-profit organizations and private individuals throughout Southern California and most recently New Mexico.

Jennifer Johnson Terando, Esq.

Jennifer Johnson Terando’s career is well rounded, dating back to her obtaining her B.S.N, with honors from the Frances Payne Bolton School of Nursing at Case Western Reserve University twenty years ago and continuing on through her scholarship to Case Western Reserve University School of Law where she obtained her J.D. with a certificate in health law from the perennially recognized Law and Medicine Center and served as an associate editor on the Health Matrix: Journal of Law and Medicine. Before forming a boutique firm, Jennifer worked at law firms in Los Angeles and Chicago.

She is admitted to the state bars of California and Illinois and has completed the Los Angeles County Bar Association's mediation training and mediation training at the Straus Institute for Dispute Resolution at Pepperdine University. She is active in many professional organizations, including the Southern California Mediation Association, where she serves on the Public Outreach and Attorney Outreach Committees.

She is a registered nurse in the state of California and has worked as a clinical nurse in Cleveland and Los Angeles. Jennifer is married to a physician and together, they are raising three great children. 

SCMA Sustaining Members: FREE

SCMA Members: $20

Non-Members: $35