In this episode of "How I Made It", Elizabeth Hill discusses what exactly is an ombuds, how they fit in the ADR world, and how your skills as a mediator can open up opportunities in the ombuds profession. 

About the "How I Made It" Series

This informative and entertaining webinar series will feature discussions with a wide range of mediation professionals who have established successful and profitable dispute resolution based practices. The series is intended to provide viewers with accessible and actionable tips to help you grow and enhance your practice and join the ranks of those who “Have Made It”! 

Who is Elizabeth Hill?

Liz Hill is the Associate Director for the University of Colorado Boulder Ombuds Office. She joined the Ombuds Office in May 2016. Liz is an attorney, trained mediator and certified organizational ombudsman practitioner (CO-OP®). Prior to joining the University of Colorado Boulder, Liz served as an Arizona Assistant Attorney General, Assistant Ombudsman for the State of Arizona, Organizational Ombudsman for Apollo Education Group, and partner of The Hill Firm, PLLC. Liz is a graduate of Gonzaga University School of Law and earned her B.S. from Northern Arizona University. She is a member of the State Bar of Arizona, International Ombudsman Association (IOA), and American Bar Association’s Section of Dispute Resolution (ABA DR). She currently serves as an ABA DR Council Member and serves on the Executive Committee as the Section’s Marketing Officer. She is also a proud IOA Mentor and Chairs the IOA Certification of Organizational Ombuds Practitioner’s (CO-OP®) Recertification Committee striving to bolster the recognition and credibility of organizational ombuds around the world.

Hosted by Richard Erhard and Jennifer Johnston Terando, Esq.