Susan Guthrie, Esq., will present on one of our most demanded topics: online mediation. This one hour webinar will introduce mediators to the basic functionality of conducting an online mediation, outline best practices and ethical considerations applicable to the online dispute resolution process, and review tips and pointers for conducting a superior client experience while mediating via video or web-conferencing.

Is this a process that you should be using? Learn more about how it works, the applicable ethical considerations, and decide whether you need to be more online. During these times this format is becoming more in demand than ever! This is a repeat (shortened) of her highly acclaimed workshop that she presented at SCMA’s Annual Conference in November of 2019.